What is artificial intelligence and how does it work?
Artificial intelligence (AI) is when computers are programmed to solve problems in ways that resemble human thinking. They can handle tasks like understanding language, recognising patterns, and making decisions. AI models are trained using large datasets, allowing them to predict outcomes based on inputs.
At a fundamental level, AI is predictive maths, using data to make predictions based on user inputs. For example, to train an AI to recognise numbers in images, you’d provide thousands of examples to teach the model what each number looks like in different contexts. While the process sounds complex, understanding that AI is simply using existing data to predict results makes it much more accessible.
What is automation and how is it used?
Automation refers to tasks performed automatically by machines or software without human intervention. These can range from simple, repetitive tasks to more complex processes. In everyday life, you might use automation to control smart home devices like setting lights and heating at a specific time without having to do it manually. In a work setting, automation could involve automatically sorting emails based on their content, saving time and boosting productivity.
You can build automations with no-code or low-code tools like Zapier or Make. While these tools make it easier for non-programmers to create automations, for more complex processes or those that run frequently, writing your own code may be more cost-effective.
What are APIs and why are they important?
API stands for Application Programming Interface. An API allows two applications to communicate with each other without requiring direct access to the other system’s backend. APIs are key in AI and automation, enabling systems to interact and share data efficiently.
APIs play a crucial role in automating tasks and integrating different services, making them an essential tool for software development and AI.
What are chatbots?
Chatbots are software designed to automate interactions with users through conversations. Basic chatbots operate on a simple "if this, then that" structure, guiding users through predefined options, like customer support systems asking you to press numbers for different queries. More advanced chatbots, like the ones we have today, are often powered by AI. These can understand natural language inputs and respond intelligently without needing predefined options.
Many companies use chatbots to streamline customer service, directing users to the appropriate department based on their problem. These bots are increasingly powered by AI, blurring the line between traditional automation and artificial intelligence.
The opinions and viewpoints expressed in this video are those of the creator and do not necessarily reflect the views of any affiliated organisations.
