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What is Your Time Worth?

Learn why every second counts and get practical tips to manage your time effectively from the very best in Formula 1. Prioritise tasks, leverage your team's skills, and make every moment count. Dive in and navigate your career like a pro!

We Not Me

Explore the Apollo 13 mission and learn how teamwork, communication, and cognitive diversity drive success. Discover strategies to build trust, manage conflict, and leverage diverse perspectives. See how effective collaboration can elevate your performance.

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Latest Steps

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What is Your Time Worth?

Learn why every second counts and get practical tips to manage your time effectively from the very best in Formula 1. Prioritise tasks, leverage your team's skills, and make every moment count. Dive in and navigate your career like a pro!

We Not Me

Explore the Apollo 13 mission and learn how teamwork, communication, and cognitive diversity drive success. Discover strategies to build trust, manage conflict, and leverage diverse perspectives. See how effective collaboration can elevate your performance.

View more

Ready to get started?

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Overcoming Common Challenges

Overcoming Common Challenges

Priya Lakhani

AI Business Strategist

Learn how to overcome common challenges in AI implementation and discover practical strategies to help integrate AI effectively into your business. Unlock AI's full potential and stay ahead.

Learn how to overcome common challenges in AI implementation and discover practical strategies to help integrate AI effectively into your business. Unlock AI's full potential and stay ahead.

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Sign up for Santander Open Academy to unlock your potential with our free, expert-led learning platform.

Overcoming Common Challenges

5 mins 50 secs

Key learning objectives:

  • Learn the common pitfalls with implementing AI

  • Outline how to overcome AI challenges

Overview:

When implementing AI, unexpected challenges can pop up, but they’re part of the process. Priya Lakhani shares key steps to help learners overcome hurdles like poor data quality, employee resistance, system integration, and bias. She recommends starting with small pilot projects, communicating AI's benefits to employees, and fostering a culture of learning. This Step encourages learners to consider potential obstacles and prepare for them - because progress isn’t always a straight line, but with planning, AI can help move things forward.

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Summary
How can poor data quality affect AI implementation?

Poor data quality can lead to inaccurate predictions and unreliable insights, undermining the effectiveness of an AI initiative. To address this, it’s essential to implement robust data management practices. High-quality data is key to ensuring that AI models deliver accurate and meaningful results, so businesses must ensure that the data they are using is clean, reliable, and formatted appropriately.

How can organisations overcome resistance to AI adoption?

AI implementation often leads to changes in workflows, which may cause resistance from employees. Overcoming this requires strong change management strategies, such as:

  • Engaging stakeholders early in the process to seek their input and address concerns
  • Clearly communicating the benefits of AI, emphasising how it will make jobs easier by automating mundane tasks, allowing employees to focus on more valuable work
  • Providing comprehensive training and support to ensure employees are confident and well-prepared to use AI tools
  • Starting with pilot projects to demonstrate the value of AI and build enthusiasm across the team

How can businesses ensure AI tools integrate smoothly with existing systems?

To ensure AI tools work seamlessly with existing systems, businesses must evaluate the compatibility of their tools with current technologies. Consider factors such as data formats and API availability. A detailed integration plan is critical, covering steps like data migration, system testing, and having contingency plans for rollbacks if issues arise during the transition.

Why is it important to address ethical concerns and biases in AI?

AI systems can unintentionally perpetuate or even amplify biases. This can happen when algorithms, trained on biased data, make decisions that reflect existing societal biases. It's crucial for businesses to test for unintended biases and ensure fairness and transparency.

What are the main steps to ensure successful AI implementation?

Successful AI implementation requires careful planning and a structured approach. Start with pilot projects, ensuring you have the right team and tools in place. It’s also essential to have a strong data strategy so that AI is operating on high-quality data. Finally, fostering a culture of continuous learning and improvement is vital. Encourage employees to explore AI and suggest ways to incorporate it into their work. Also, regularly review and update AI systems to ensure they remain effective and fair.

How can businesses prepare for AI challenges in their unique journey?

Each business’s AI journey is unique, and it’s important to not be discouraged by challenges. Start by identifying your specific goals and potential hurdles, such as:

  • Whether you have the necessary data 
  • Whether your team is ready or needs training
  • Whether your AI tool needs to integrate with other systems, such as a CRM

The opinions and viewpoints expressed in this video are those of the creator and do not necessarily reflect the views of any affiliated organisations.

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Priya Lakhani

Priya Lakhani

Priya Lakhani is a visionary entrepreneur, combining technology innovation with education. As the Founder and CEO of CENTURY Tech, she is at the helm of revolutionising learning through AI-powered tools that transform classrooms, universities, and workplaces. Her journey from barrister to business leader reflects her bold commitment to making a global impact. A decorated entrepreneur and adviser to the UK government, Priya has been recognised as Business Entrepreneur of the Year and awarded an OBE for her services to business and education. Co-founding the Institute for Ethical AI in Education, Priya continues to champion responsible AI, ensuring that technology benefits learners in an ethical and impactful way.

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